Frequently Asked Questions
How should my child dress for class?
Leotards for girls and shorts with tight shirts for boys are best.
Hair that is long enough to fit into a ponytail must be worn up for safety.
Bare feet are best since socks have a tendency to slip or to be lost in the foam pit.
Anything with snaps, zippers, buttons, etc should be left at home as they may cause injury to your child or damage the equipment.
Sweats are fine at the start of class and after warm-ups kids can put the extra layers in their cubby, however, we cannot be responsible for misplaced items.
Children who arrive to class in dresses, skirts, or jeans cannot be allowed to participate in class.
Do we need to check in at the front desk before every class?
No, only on the first day of class, when you will also need to complete a health screening form.
You will need to pick up a slip if your child is transferring to a new class, new time, or new day.
Parents can feel free to leave the facility during the class if you wish. However, please make sure the office has accurate contact information and also be sure to return to the gym at least five minutes prior to the end of class in order to meet your child at their class bench. If your child is very young we recommend that you remain on-site.
How does auto pay work?
When you sign up for classes you are required to give your credit card information. All credit cards will be run beginning on the 20th of each month for the upcoming session's tuition and any other outstanding fees. You may pay early, with an alternate credit card, at the front desk to avoid charging the card on file. However, that payment must be made by the 18th of the month.
All clients must have a valid credit card on file at all times.
What should I do if we would like to discontinue enrollment?
Although we will be sad to see you go, if you decide it is time for a break from classes, you will need to fill out the Drop Notice Form. This form needs to be submitted by the 15th of the final month of enrollment. This allows us time to cancel your billing for the upcoming month's session. Doing this also releases your spot in the class and allows us to call the next person on the waitlist.
How do I know when my child is ready to move up to the next level?
When a child first joins a class or moves to a new level they will receive the skill chart for that level. This will show you what skills are required for a child to move to the next level. When your child masters all the leveled skills from an apparatus they will receive an apparatus ribbon. Once your child has earned all apparatus ribbons they will be recommended by their coach to either move to the next level or to schedule a Technique 20 evaluation by a Master Coach. This evaluation takes approximately 20 minutes. The Master Coach will either move the student to the next level or advise the student on what is needed to move up.
What should I do if I want to transfer my child to another day and/or time?
If you need to change your child's class day/time, please give the office a call. We will work with you to find a new time that fits your schedule and has space available.